Supervisor, Ground Operations

About the role

Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone. We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.

Key Responsibilities

• Thrive in a fast-paced environment that demands quick thinking and physical agility, embracing the challenge of physically tasking work with enthusiasm and resilience.
• Ability to Plan and Prioritize Team and Business Initiatives - including quickly navigating technology platforms to manage operational and logistical challenges, having a consistent and intentional approach to team development, and a plan to drive continuous improvement with identified milestones.
• Assess operational needs swiftly and work cross-functionally to orchestrate seamless operations, prioritizing safety, and driving success.
• Works well in an ever-changing environment to ensure on-time delivery and exceed expectations of our customers, clients, crowdsourced drivers, and employees.
• Effectively schedule shifts that align with business needs based on operational hours and projected volume.
• Hands-on leader with the ability to coach, train and develop team members.
• Proven record of leading a team with values-based leadership to achieve key KPIs and metrics for the operation.
• Demonstrates a high level of teamwork, partnering cross-functionally to ensure a successful operation and organization as a whole.

Qualifications

• Minimum of 1 year of previous experience in management in logistics, operations, or a related field is preferred.
• Proficient in technology platforms and tools relevant to logistics operations.
• Strong problem-solving skills and attention to detail with the ability to thrive in a fast-paced, physically demanding environment.
• Commitment to delivering exceptional experiences to team members and driver partners.
• Willingness to complete a comprehensive background check.
• Willingness to work flexible hours, including nights, holidays, and weekends, as required by operational needs.
• Is physically able to work in a warehouse that includes the following conditions: Standing for the duration of the shift, Moving boxes up and down including frequent bending, May need to lift and carry up to 50 pounds on a regular basis, May work in hot or cold temperatures, May work in an environment with loud noise and fumes, Minimal travel required.

Pay and Benefits

Career growth opportunities and a competitive equity package. Comprehensive medical, dental, and vision coverage. 401(k) and unlimited PTO for exempt level roles.