Supervisor, Graphics Production

Key Contributions of the Role

• Recruit, train, and supervise Graphics Production Associates to ensure optimal staffing levels and efficient use of labor eliminating overtime, if possible
• Conduct annual performance evaluations and provide ongoing coaching, mentoring, and professional development
• Implement and enforce Shepard's Standard Operating Procedures (SOPs) and best practices
• Attend operations and event planning meetings and provide accurate updates and recommendations
• Manage the preparation, set up, and execution of files for printing to ensure accuracy and adherence to client specifications
• Track and document production in Salesforce
• Create detailed manifests to guarantee on-site graphics and logistical efficiency
• Review and adjust design files to ensure optimal print quality and color accuracy
• Oversee all graphics are produced, finished, packaged, and labeled to meet quality installation standards
• Oversee the storage, preservation, and labeling of graphics inventory for future use
• Order materials through the Purchase Order (PO) system and allocate costs appropriately to jobs
• Maintain a clean, organized, and safe production environment and ensure compliance with all safety regulations
• Provide professional and responsive communications for graphics-related inquiries for internal and external customers
• Maintain all graphics equipment to ensure they are in quality operating order and schedule equipment maintenance as needed

Requirements

• Minimum of 3 years of experience supervising graphics production, preferably in the trade show industry or equivalent environment
• Capable of operating both everyday office equipment and specialized graphics production systems, including large-format printing, dye-sublimation, CNC routing, and laminating technologies such as HP, Mimoki, Vutech, etc
• Ability to operate large format printing, laminating, and cutting equipment
• Experienced in preparing graphics for installation through weeding, masking, trimming, and labeling, with additional capability to assist in light installation work
• Strong written and verbal communication skills, with high mathematical and analytical abilities
• Proficiency in Microsoft Office (e.g., Outlook, Word, and Excel); familiarity with Salesforce is a plus
• Ability to meet physical demands of the position that include frequent periods of sitting, standing, and walking; must be able to lift and move up to 50 lbs
• Bachelor's degree in related field; related experience may be substituted for formal education

Aligning With Our Values for Success

• Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork
• Ability to perform as a responsible ESOP owner by making daily decisions to benefit the client and the company
• Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program

Benefits

• Medical
• Dental
• Vision
• Life and Disability Insurance
• 401(k)