Supervisor, Global Accounts Payable

This role within Sherwin Business Services (SBS) provides operational and analytical oversight of the end-to-end procure-to-pay (P2P) process across multiple business units. The Accounts Payable (AP) Supervisor drives invoice processing performance, ensures compliance with internal controls, analyzes key metrics and trends, and implements process improvements to enhance efficiency, accuracy, and service levels. This position partners with Procurement, Treasury, Operations, and General Accounting, leading a team of AP professionals, managing workload and exception resolution, supporting vendor relationships, and championing continuous improvement, automation, and scalable P2P processes.

This position is located at the Hinckley Parkway building in Cleveland, OH and is not hybrid or remote. A criminal history review is required due to access to confidential financial information.

Responsibilities

• Operational Leadership
  • Oversee end-to-end AP processing: invoice intake, 2/3-way match, approvals, payment runs (ACH, wire, check), and month-end accruals.
  • Manage daily queues and work allocation to meet SLAs for invoice cycle time, payment timeliness, and inquiry response.
  • Ensure adherence to company policies, SOX/internal controls, and audit readiness (documentation, approvals, segregation of duties).
  • Monitor and drive resolution of exceptions (price/quantity variances, missing POs, duplicate invoices, blocked payments).
  • Own weekly payment proposals, coordinate cash requirements with Treasury, and optimize payment timing.
• Vendor & Stakeholder Management
  • Serve as escalation point for vendor inquiries and complex disputes; maintain positive supplier relationships.
  • Coordinate with Operations and Receiving to resolve match exceptions and GRNI discrepancies.
  • Collaborate with Controllership on accruals, reclasses, and period-close activities.
• Process, Systems & Controls
  • Work with the Center of Excellence (COE) on ERP/AP automation tools to drive efficiency and accuracy.
  • Maintain standardized work instructions, desk procedures, and control narratives; lead training and cross-training.
  • Identify and implement continuous improvement initiatives.
  • Perform account reconciliation and analysis of aging.
• People Leadership
  • Lead, coach, and develop a high-performing AP team; set goals, conduct performance reviews, and support career growth.
  • Monitor productivity and quality metrics; provide feedback and remove barriers to delivery.
  • Foster a culture of accountability, customer service, and problem-solving.
• Compliance & Risk
  • Ensure compliance with tax reporting (1099), unclaimed property/escheatment, and regulatory requirements.
  • Support internal/external audits; manage evidence requests and remediate findings.
  • Enforce payment controls (positive pay, dual approvals) to prevent fraud.

Requirements

• Bachelor’s Degree in Accounting, Finance, or Business.
• 3+ years of progressive financial and/or accounting experience.
• Experience with Microsoft Office programs, specifically Excel.
• Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status.
• Must be at least eighteen (18) years of age.

Preferred Qualifications

• Strong understanding of GAAP principles related to AP.
• Experience with vendor relationship management and issue resolution.
• Process improvement experience (Lean/Kaizen preferred).
• Travel: 10%

Benefits

Sherwin-Williams offers a wide range of world-class benefits designed to support employees and their families, including:

• Retirement plans.
• Health care benefits.
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• Total well-being programs.
• Commuter benefits.

More details can be found at http://www.myswbenefits.com/ under "Candidates".

Pay

Compensation decisions are dependent on various factors including skill sets, experience, training, and business needs. The wage range for this role is provided considering these factors.