Supervisor Fulfillment Center

About the role

The Warehouse Fulfillment Center Supervisor plays a crucial role in the Staples Supply Chain team, focusing on delivering exceptional customer service, driving efficiency, and ensuring the well-being of team members.

Responsibilities

• Motivate and manage hourly associates to achieve performance goals, productivity, accuracy, and quality control standards.
• Lead the team in planning daily, weekly, and monthly operations.
• Make recommendations and improvements to department processes and procedures.
• Participate in the hiring, training, and coaching of associates.
• Evaluate department performance using operational reports and ensure expectations are met.
• Collaborate with the Fulfillment Center Team Manager and other management to operate within guidelines and achieve success.
• Ensure adherence to safety procedures and foster a positive safety culture.

Requirements

• A high school diploma or equivalent.
• At least one year of experience working in a warehouse environment.
• Ability to pass a drug screen.
• Basic English language skills (verbal and written).
• Ability to lift, lower, push, or carry up to 70 pounds by hand.

Qualifications

• Ability to accurately calculate and plan headcount to meet department objectives.
• Strong communication and teamwork skills.
• Understanding and proficiency in Fulfillment/Distribution technology.
• Ability to adopt and follow safety procedures.
• Analytical thinking and problem-solving skills.
• Inclusive leadership style.
• Comfortable working in a warehouse environment with seasonal temperature variations.
• Ability to open and close the building, including being a key holder.

Skills

• Warehouse management skills.
• Customer service orientation.
• Safety awareness and compliance.
• Team leadership and collaboration.
• Problem-solving abilities.

Benefits

• Inclusive culture with Business Resource Groups.
• Flexible PTO (22 days).
• Observed paid holidays.
• Online and retail discounts.
• Company match 401(k).
• Physical and mental health wellness programs.

Pay

Compensation is commensurate with experience.

Schedule

Monday-Friday, 1:30pm-10:00pm.