Supervisor, FT Rides Park Operations

What You Get To Do

• Coordinate and implement all aspects of the company department trainings & certifications including Rides Policy & OJT
• Ensure compliance with all Sea World standards, policies, and procedures
• Work with the Rides Manager to monitor department hiring needs to ensure adequate staffing levels are met
• Partner with the scheduling team to maintain and edit schedules to meet business needs
• Complete ambassador in-park auditing for safety, guest service, and ensuring SOP compliance
• Lead and develop part-time Rides leadership
• Participate in Department and Park Duty Manager shifts
• Perform other duties as assigned

What It Takes To Succeed

• At least 18 years of age
• At least two (2) years of Park Operations leadership experience
• A valid driver’s license
• Ability to complete provided CPR/AED training/certification
• Strong interpersonal skills and experience working with diverse cultures and backgrounds are a plus
• Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines
• Proficient in Microsoft Office Suite with high aptitude for computer software systems
• A passion for customer service
• Excellent multi-tasking and time management skills
• A active listener with the ability to anticipate guests’ needs
• Flexibility to perform varied duties