Supervisor Front Desk

Perks

• Hilton Hotel discounts worldwide
• Medical, vision, and dental insurance (full time employees only)
• 401(k) (full time employees only)
• Lunch daily

Requirements

• High school education or equivalent experience
• CDL and pass a Motor Vehicle Report background check
• 1 or more full years employment experience in a related position with this company or other organization(s)

Qualifications

• Understanding of all hotel front office procedures
• High school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems
• Past experience in dealing directly with the public and acquired general knowledge of basic customer service skills
• Knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines
• Supervision/management skills
• Ability to communicate information and hotel services to management and guests

Skills

• Understanding of all hotel front office procedures
• High school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems
• Past experience in dealing directly with the public and acquired general knowledge of basic customer service skills
• Knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines
• Supervision/management skills
• Ability to communicate information and hotel services to management and guests

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Frequent use of phone
• Excellent literacy necessary to analyze report data, prepare reports and initiate correspondence
• Continuous standing 90% of time - communicating with guests
• No climbing required
• No driving required
• Lifting up to 50 lbs. guest luggage; limited
• Pushing up to 50 lbs. bell cart; limited
• Pulling up to 50 lbs. bell cart; limited
• Carrying up to 25 lbs. guest luggage; limited
• Continuous standing - 80% of shift

Environment

• Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting
• Work inside

Pay

USD $23.00 - USD $24.00 /Hr.

Schedule

N/A