Supervisor Front Desk

Responsibilities

• Trains, motivates, evaluates, supervises and assists in hiring staff
• Creates shift schedule and approves time
• Supervises and directs guest check-in and check-out process
• Ensures the needs of guests are being met
• Attends to guests’ complaints and requests
• Counts the Managers’ Bank and cash in Paid Outs daily
• Oversees hotel operations as Manager on Duty
• Handles complex guest service situations
• Coordinates with various internal departments
• Maintains proper equipment operation and requests maintenance
• Maintains adequate supply levels and prepares supply orders
• Performs other duties as assigned

Qualifications

• High school diploma or GED
• 2+ years' experience as a supervisor
• Casino/Hotel experience preferred but not required