Supervisor-Food Services (Non-Exempt)

About the Role

Under the supervision of Food Services management, the Hospital Food Service Supervisor assists in coordinating department development, planning, organizing, staffing, and supporting operations and personnel in the kitchen, cafeteria, catering, Patient Call Center, and Patient Room Service. In collaboration with leadership, this role achieves core and secondary responsibilities to provide excellent service to Mercy patients, guests, and co-workers while performing duties consistent with Mercy’s mission, values, and Service Standards.

Responsibilities

• Assist in the coordination of department development and operational planning.
• Support the direction of operations in the kitchen, cafeteria, catering, Patient Call Center, and Patient Room Service.
• Collaborate with leadership to achieve service excellence for patients, guests, and co-workers.
• Perform duties in alignment with Mercy’s mission, values, and Service Standards.

Requirements

• High school diploma or equivalent. In lieu of education, at least 2 years of lead or leadership experience may be considered.
• Preferred: Associate’s degree or above.
• Preferred: 2 years of experience in food service, acute care, or hospitality settings.
• Washington: Serve Safe Manager certification within 90 days of hire.
• Preferred Washington certification: Certified Dietary Manager (CDM).

Physical Demands

The physical demands described are representative of the minimums required to perform essential job functions:

• Minimal: Kneeling or crouching, carrying under 20 lbs, pushing/pulling under 12 lbs of force, pinch grip, data entry.
• Occasional: Balancing on slippery surfaces.
• Continuous: Gripping under 30 lbs, hand coordination.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Tuition support.
• Matched retirement plans for team members working 32+ hours per pay period.

Join a collaborative team where your voice matters, and grow with Mercy as we shape the future of healthcare through innovation, technology, and compassion.