Supervisor-Food Services

About the role

The Food Services Supervisor oversees the operations of a commercial kitchen at Willows Services Center and plans, prepares, and coordinates the delivery of meals to youth and young adults at Friends of Youth programs. The supervisor cultivates and stewards community partnerships with food recovery programs, kitchen volunteers, and restaurants and community groups that donate meals and ingredients. FLSA Status: Non-exempt, hourly. Union Status: Non-union. Reports To: Director – Shelter Services and Bridge Pointe.

Responsibilities

• Kitchen Oversight: Provide a safe, caring, and non-judgmental environment for all young adults and volunteers; prepare weekly menus; prepare and provide nutritious, well-balanced, culturally responsive meals; purchase necessary food items; maintain ample food supplies and basic staples; utilize existing supplies and stay within budget; prepare and cook meals when donations or volunteers are lacking; train and oversee employees and clients on food safety requirements; uphold food safety standards; maintain a clean, sanitary, organized kitchen; conduct weekly inventory and maintain cleanliness of pantry, kitchen, freezer, and cooking utensils; drive corrective action process related to Risk and Compliance; supervise, conduct performance management, and coach the Food Services Specialist; complete necessary paperwork for accountability, compliance, and reimbursement; develop and maintain community food supply sources; assist with specialized functions as directed by the Director.
• Employee & Volunteer Supervision & Community Partnerships Coordination: Work collaboratively with HR to recruit, interview, select, onboard, train, supervise, and evaluate food service employees; train, onboard, schedule, supervise, and coach kitchen volunteers; cultivate positive relationships with volunteers and recognize their efforts; assist volunteers with meal preparation; coordinate in-kind food donation needs and deliveries for sites; work alongside volunteer and in-kind team to coordinate community stakeholders’ meetings for potential donation partnerships.
• Kitchen Programming: Plan and facilitate food services programming for young adults in shelter; manage applications for young adult culinary internships and document progress in Salesforce database; provide adequate supervision during culinary workshop events.
• Other Duties: This job description is not designed to cover a comprehensive listing of activities; duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• Education and Experience: High school diploma or GED; minimum of two years of USDA Food Service experience.
• Certifications: Valid ServSafe Certification, or attainment within 30 days of hire; valid food handler's permit required prior to hire.
• Language: Bilingual in English and Spanish a plus.
• Additional Requirements: Must satisfactorily pass criminal history check; must satisfactorily pass tuberculosis (TB) test; must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment); employees and volunteers who operate their own or Friends of Youth vehicles must have a safe driving record as defined by Friends of Youth and carry auto liability insurance that complies with Friends of Youth requirements; must successfully complete CPR, First Aid, and Bloodborne Pathogens health certification within 30 days of employment.

Qualifications

• Able to engage with diverse populations in a culturally responsive manner.
• Demonstrate a commitment to diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
• Strong commitment to Friends of Youth's mission, vision, and values.
• Excellent verbal and written communication skills.
• Knowledge of USDA requirements and procedures.
• Knowledge of Food Safety Procedures (HACCP).
• Able to prioritize tasks and be adaptable.
• Able to work independently and as part of a team.
• Proficient skill set with MS Office Suite software.