Supervisor, Food & Beverage

About the role

The Supervisor of Food & Beverage (F&B) is responsible and accountable for coordinating and supervising F&B employees, assuring peak performance from team members and establishing excellence for the guest experience. This position reports to the Assistant Food & Beverage Manager or Restaurant Manager.

Responsibilities

• Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals.
• Ensure a consistent set of superior standards of food service and quality are meeting or exceeding employee and guest expectations.
• Work in partnership with other members of the managerial team to interview and hire F&B staff.
• Supervise staff in accordance with BSRG policies and procedures; train and develop team members within the banquet staff, occasionally performing activities of team members supervised.
• Maintain effective communication between all members regarding F&B operations, safety, and employee concerns.
• Model motivation to inspire all team members; recognize and celebrate team member’s success and maintain a sense of humor.
• Attend all F&B functions (i.e. corporate parties, weddings, etc.).
• Support budget planning and monitoring of expenses.
• Conduct monthly inventories.
• Train in all areas of Bar Management; trains new bartenders.
• Act as Bar Manager during events and weddings to ensure that all Best Beverage Practices are followed.
• Prepare seasonal drink specials; oversee Mixology classes.
• Other duties and responsibilities may be assigned.

Requirements

• High School diploma or equivalent preferred.
• One to three years’ related experience and/or training, or equivalent combination of education and experience preferred.
• One to three years’ experience supervising a team of managers or another supervisory role required.
• Current Food Handlers Card and TIPS® Certification (Training for Intervention Procedures).
• Must meet the state and federal minimum age requirement for serving alcohol, if applicable.
• Computer literate with working knowledge of Microsoft Office, including Excel.
• Knowledge of restaurant database software a plus.
• Knowledgeable about county regulations.
• Ability to understand and implement BSRG dining standards.
• Ability to read, analyze, and interpret periodicals specific to the food service industry.
• Ability to understand the standardized recipe format.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or team members.
• Ability to calculate food costs, menu pricing, discounts, percentages, inventory, labor standards and volume; must understand profit and loss statements and be able to present capital projects.
• Must possess basic computational ability as well as budgetary analysis.
• Must have planning, problem-solving, decision-making, delegation, communication, time management, and employee development skills.
• Must have excellent written and verbal communication skills, with an ability to respond to the needs and requests of staff members and guests.
• Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness.
• Must demonstrate initiative and make independent decisions, based on sound judgment.
• Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.
• This position requires a flexible schedule to include evenings and weekends, and may require minimal travel.
• Valid driver’s license is required.

Benefits

• New hourly full-time team members working 30 hours or more per week will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment.
• Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.
• Full-Time team members are eligible for 7 paid holidays annually.
• Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines.
• All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

Pay

$27.00 per hour

Schedule

Full-time position with a flexible schedule that includes evenings and weekends; may require minimal travel.