Supervisor, Fiber

About the role

The Fiber Supervisor at xAI's Memphis data center leads and oversees all fiber optic infrastructure activities, ensuring the successful execution of large-scale installations, maintenance, and optimization projects. This role combines hands-on technical expertise with strong leadership to manage teams of technicians, maintain a safe and high-quality work environment, and ensure ultra-reliable high-speed connectivity.

Responsibilities

• Lead, mentor, and supervise a team of Lead Fiber Technicians and Fiber Technicians in all datacenter fiber optic installation, maintenance, and repair activities
• Oversee all phases of fiber optic projects from planning and execution to testing, handover, and documentation
• Ensure a safe, productive, high-quality, and compliant work environment for the entire fiber team
• Develop and implement sensor indicators, inspection protocols, and preventive maintenance routines
• Direct complex troubleshooting, repair, splicing, and installation of fiber optics systems
• Manage the inspection, replacement, and optimization of fiber optic cables and infrastructure
• Maintain accurate system records, documentation, as-built drawings, and design updates
• Collaborate with Project Managers, Superintendents, and other trades to coordinate cross-functional work
• Provide technical guidance, training, performance feedback, and quality assurance across all fiber-related work

BASIC QUALIFICATIONS

• 2+ years of direct data center experience installing, certifying, and maintaining optical fiber in large-scale Tier 3 or 4 facilities
• 1+ years of experience leading or supervising fiber optic teams in a commercial/data center environment
• High school diploma or equivalency certificate

PREFERRED SKILLS AND EXPERIENCE

• Certification in fiber optics and/or cable installation (FOA, BICSI, or equivalent)
• Advanced expertise in fiber splicing, OTDR testing, and certification procedures
• Strong leadership and people-management experience in fast-paced construction or data center environments
• Deep technical knowledge of hyperscale data center networking, structured cabling, and fiber infrastructure
• Experience in AI/HPC data centers or other mission-critical facilities
• Proficiency with computers, fiber management software, and electronic testing systems
• Excellent problem-solving, communication, and organizational skills

ADDITIONAL REQUIREMENTS

• Ability to work in tight quarters with necessary physical dexterity
• Ability to lift up to 35lbs, unassisted
• Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear
• Comfortable working in environments with high noise levels
• Available to work evenings and weekends as needed; schedule flexibility is required