Supervisor, Distribution & Maintenance

Key Responsibilities

• Directs the day-to-day activities of multiple crews performing a wide variety of construction and maintenance activities at multiple job locations.
• Schedules and coordinates crews for needed work.
• Inspects field projects to identify potential issues and ensure compliance with work orders, plans, and specifications.
• Instructs assigned staff in work methods and procedures.
• Develops schedules and work standards.
• Develops and reviews standard operating procedures in areas such as general administration, distribution system operation, and preventative maintenance.
• Works with outside contractors and uses internal resources to accomplish tasks.
• Collaborates effectively with other workgroups throughout the organization.
• Supports Planning, Engineering, and Construction on large capital improvement projects.
• Reviews reports, records, and design drawings for accuracy and seeks opportunities for continuous improvement.
• Prepares daily and monthly reports, budgeting forms, and other written assignments.
• Performs data analysis and general administrative duties.
• Conducts hiring interviews, observes staff performance, and prepares written performance reviews.
• Interacts with customers and responds to inquiries regarding water service, system operation, and water quality.
• Takes corrective actions to resolve deficiencies and provides excellent customer service.
• Evaluates current practices related to distribution system operation and water quality and makes improvements to increase levels of service.
• Coordinates with local city, state, and federal agencies to meet regulations and maintain compliance.
• Utilizes new technologies to improve workflows and/or resolve problems.
• Completes department-oriented goals and objectives annually.
• Responds 24/7 to distribution emergencies and collaborates with lead on necessary materials.
• Adheres to safety rules and ensures compliance with all company safety manuals, MUTCD, OSHA regulations, and other applicable rules and regulations.

Qualifications

• Associates or Bachelor's degree and/or 7+ years of relevant professional experience with progressively increased levels of responsibility.
• Valid Driver’s License with acceptable Motor Vehicle Record.
• Valid Class A CDL.
• Valid Water Distribution Class B License or ability to obtain within a reasonable amount of time and demonstrate progress toward licensure.
• Relevant certifications required for the team’s need or directed by management.
• Experience leading and directing the work of teams and employees engaged in construction and maintenance activities of water main distribution or similar underground utility infrastructure.
• Experience in operation of transmission and distribution infrastructure, water system inspection, field investigation, or construction of pipeline projects and assets.
• Knowledge of the regulated water business within the region and the regulations and trends impacting the business.
• Knowledge of safety practices in the installation and maintenance of underground distribution infrastructure.
• Knowledge of principles, practices, methods, equipment, tools, and materials involved in the installation and maintenance of potable water transmission and distribution infrastructure.
• Knowledge of water quality samplings processes and procedures.
• Ability to interpret distribution, and engineering drawings.
• Resourcefulness, initiative, and independent judgement, particularly during emergencies.
• Organizational and prioritization skills to meet varied and changing operational needs.
• Effective verbal and written communication skills.
• Proficiency in using spreadsheet and word processing software for detailed analysis and reporting.