Supervisor, Distribution Center

Job Summary

The Distribution Center Supervisor at Hollywood Feed is responsible for leading daily warehouse operations to ensure the accurate, efficient, and timely distribution of products to retail stores. This role oversees warehouse associates, coordinates workflow across receiving, picking, packing, and shipping, and ensures compliance with safety, quality, and productivity standards.

Key Responsibilities

• Manage and oversee all operations of the distribution center during the shift, including receiving, storage, order fulfillment, and shipping.
• Adhere to standard operating procedures (SOPs) for all warehouse activities, ensuring compliance with safety guidelines and operational efficiency.
• Lead and supervise a team of warehouse staff, including hiring, training, and performance management.
• Schedule and assign tasks to ensure timely and accurate order fulfillment and proactively address any issues or delays.
• Collaborate with other departments, such as merchandising, operations, and customer service, to coordinate inventory needs and resolve any order-related issues.
• Maintain inventory control systems, such as cycle counting, to ensure accurate inventory records and minimize shrinkage.
• Monitor and analyze key performance indicators (KPIs), such as order accuracy, on-time delivery, and labor productivity, and take corrective actions as needed.
• Ensure compliance with regulatory requirements and industry standards, such as OSHA, FDA, and ISO, and maintain accurate documentation and records.
• Ensure optimization of warehouse storage configurations to maximize space utilization and operational efficiency.
• Continuously identify process improvement opportunities and implement changes to enhance operational efficiency, reduce costs, and improve service level to the stores.
• Foster a positive and collaborative work environment, promoting teamwork, accountability, and a strong safety culture.

Requirements & Qualifications

• Proven experience in warehouse or distribution center management, preferably in a supervisory or managerial role.
• Strong knowledge of warehouse operations, inventory management, and distribution processes.
• Familiarity with warehouse management systems (WMS) and other logistics software.
• Excellent leadership and people management skills, with the ability to motivate and develop a team.
• Strong analytical and problem-solving skills, with the ability to think critically and make data driven decisions.
• Effective communication and interpersonal skills to collaborate with internal teams, vendors, and stores.
• Detail-oriented with a focus on accuracy and a commitment to maintaining high-quality warehouse operations.
• Able to work in a fast-paced, deadline-driven environment and adapt to changing priorities.
• Proficiency in using computer software, such as Microsoft Office, for data analysis, reporting, and documentation.
• Knowledge of safety regulations and best practices in warehouse operations.
• Forklift certification and experience operating material handling equipment preferred.

Physical Demands and Work Environment

• Role requires working in a non-climate-controlled light industrial environment.
• Able to operate warehouse equipment such as forklifts, pallet jacks, sit-down, counterbalance lift, and powered hand jack.
• Sit or stand at a desk and work on a computer for extended periods.
• Physically able to perform the job functions for 8–10-hour workdays.
• May be required to lift items weighing up to 50 lbs. unassisted, along with bending, kneeling, twisting, reaching, and other physical movements essential to daily tasks.

Education & Experience

• High School Diploma or GED required.
• Bachelor’s degree in supply chain management, logistics, or a related field preferred; equivalent work experience may be considered.