Supervisor, Dispatch - Transportation

About the role

Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully for more than 50 years. With deep expertise and innovative waste management technology, Arcwood protects people, communities, and the environment through work that often happens behind the scenes.

We’ve reached a unique point as a company: big enough to deliver broad capability and consistent performance, while striving to be nimbler and more responsive to our customers’ evolving needs. Come join Arcwood and be part of our legacy of environmental leadership!

Our Values

• Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers, and the communities that count on us.
• Solve Problems Creatively: We push for better—advancing technologies, processes, and ideas that protect human health and the environment.
• Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together—with our customers and with each other.
• Deliver for Customers: We put customers at the center of all we do. When we live our values, the result is clear: we deliver exceptional value for our customers.

Responsibilities

• Prioritize health and safety by adhering to policies, processes, and maintaining safe practices at all times.
• Receive dispatch requests and partner with Dispatcher II or III to notify drivers of specific pickup or delivery dates and times for customer industrial waste materials; ensure customers are serviced on time.
• Dispatch loads consistent with routing requests and according to Arcwood and DOT procedures.
• Develop and maintain records of activities including tracking shipments, roll-off container inventory, and researching waste streams for special projects, quotes, and equipment utilization.
• Generate weekly and monthly load reports and others as requested; interface with other Company operations by scheduling additional equipment or drivers as needed.
• Assist in the coordination of transportation services for internal Coordinators to ensure customer needs are met.
• Monitor loading, reloading, and dispatching of special material not conforming to standard procedures.
• Coordinate transportation activities between service centers to maximize Arcwood assets.
• Maintain 24-hour availability to manage driver issues or equipment repair requests, as well as manage accident minimization efforts.
• Offer clear, legible communications via electronic, written, or verbal methods.
• Provide supervision to direct reports and effectively manage issues that arise while team members are away from home or the terminal.
• Take on additional duties as assigned to support the team and organization.

Requirements

• High-school diploma or equivalent (required).
• Previous dispatching experience (preferred).

Benefits

Arcwood offers stability you can count on and opportunities to grow. We provide steady work, competitive pay, and above-market benefits that reflect the importance of what we do. As we continue to grow, you’ll have the chance to build skills, take on new challenges, and build a career.

Physical Job Requirements

Physical job requirements are included in the posting but not detailed here. Please refer to the original posting for specifics.