Supervisor, Digital Production

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world‑class investors, operators, and sports & entertainment partners, we are building the global leader in next‑generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

The Supervisor, Digital Production leads the day‑to‑day operations of the Digital Production team, ensuring timely and accurate delivery of high‑quality digital assets. The role establishes daily priorities, assigns and balances workloads, monitors production status, removes obstacles, and drives adherence to quality standards and timelines. It partners with Prepress, Events, Marketing, Operations, and other cross‑functional teams, develops team members through training and coaching, and maintains hands‑on technical proficiency to provide direct production support when needed.

Responsibilities

• Lead daily operations of the Digital Production team, translating organizational priorities into production plans.
• Assign work and balance team capacity based on priority, complexity, deadlines, and resources.
• Monitor production status, adjust assignments as priorities change, and proactively identify risks, bottlenecks, and resource constraints.
• Ensure work is completed accurately and within timelines; provide regular performance feedback and address productivity, quality, or process‑adherence concerns.
• Coach, train, and develop Digital Production Artists on workflows, software, quality standards, and departmental expectations.
• Maintain ownership of quality standards; review assets for accuracy, consistency, technical integrity, and adherence to production requirements.
• Identify recurring quality issues and implement corrective measures, training, or workflow improvements.
• Ensure file organization, naming conventions, and departmental procedures are consistently followed.
• Partner with upstream production teams to resolve source‑file issues affecting output.
• Maintain hands‑on proficiency across core production workflows and provide production support when needed.
• Create and oversee digital assets derived from print‑ready files for marketing, sales, packaging, broadcast, digital card platforms, and other needs.
• Support large‑format, digital‑print, visual mockup, and other specialized production workflows.
• Ensure production output meets technical specifications and quality standards.
• Evaluate incoming requests and production priorities to determine sequencing, resource allocation, and delivery expectations.
• Collaborate with Prepress, Design, Marketing, Operations, and other departments to resolve production challenges and maintain efficient handoffs.
• Communicate team status, risks, blockers, and delivery concerns clearly and proactively.
• Evaluate existing workflows and identify opportunities to improve efficiency, consistency, communication, and scalability.
• Develop and maintain SOPs, training materials, and process documentation.
• Monitor adherence to procedures and recommend enhancements.
• Use production data and reporting to identify trends in capacity, turnaround time, quality, and rework.
• Leverage production platforms and workflow‑management tools to improve visibility, planning, and execution.

Qualifications

Required Qualifications

• 4+ years of experience in graphic design, prepress, digital production, print production, or a related field.
• Previous experience leading, mentoring, or supervising a creative or production team.
• Ability to organize and prioritize work across a high‑volume production team with competing deadlines.
• Strong knowledge of print‑ready PDFs, digital asset creation, and production workflows.
• Proficiency in Adobe InDesign, Acrobat, Illustrator, and Photoshop.
• Experience providing quality control and actionable feedback on production output.
• Proven ability to identify and resolve technical or production issues.
• Strong organizational, decision‑making, and workload‑management skills.
• Clear written and verbal communication skills and ability to build effective cross‑functional relationships.
• Ability to provide constructive feedback, coach team members, and foster a collaborative environment.
• Sound design judgment while following established creative direction and production requirements.
• Comfort working in a dynamic, fast‑paced, high‑volume production environment.

Preferred Qualifications

• Experience within trading cards, collectibles, commercial printing, or another high‑volume production environment.
• Experience developing SOPs, training materials, or production documentation.
• Familiarity with workflow‑management, production‑tracking, or content‑management systems.
• Experience supporting internal clients across multiple departments or business functions.