Supervisor, Concessions (Event Days/Part-Time) - State Farm Stadium

About the role

Craft Culinary Concepts is seeking a Concessions Supervisor to lead game day and event operations at State Farm Stadium. The ideal candidate will supervise and support team members, assist with event operations, and ensure a positive guest experience.

Responsibilities

• Supervise and support Stand Leads, Cashiers, Cooks, and Stand Attendants during events
• Coach, train, and motivate team members to maintain high performance standards
• Aid in staffing support and step into operational roles as needed
• Communicate employee performance concerns and operational updates to management
• Assist with event setup, breakdown, opening, and closing procedures
• Ensure concession stands are stocked, clean, organized, and fully operational
• Monitor inventory, equipment functionality, and overall stand performance
• Quickly troubleshoot POS system and operational issues
• Deliver outstanding customer service and positive guest interactions
• Resolve guest concerns professionally and efficiently
• Support company standards for hospitality, speed of service, and cleanliness
• Enforce all food safety, sanitation, alcohol service, and workplace safety procedures
• Maintain a safe, clean, and organized work environment throughout each event

Requirements

• Must be at least 18 years old
• Must possess a valid TEAM, Title 4, or TIPs certification card
• Must possess a valid Maricopa County Food Handler Card
• Must have a High School Diploma or equivalent
• Must successfully complete pre-employment requirements, including a background check and basic math assessment involving U.S. currency
• Must be able to work independently and collaboratively within a team environment
• Must be able to perform effectively in a fast-paced, high-stress setting

Physical & Schedule Requirements

• Ability to lift up to 40 pounds regularly and work long hours
• Ability to stand and walk for extended periods
• Ability to work non-traditional hours including nights, weekends, holidays, and events
• Ability to work in varying temperatures and loud event environments