Hourly Supervisor - US Bank Stadium - Concessions

About the role

The Hourly Supervisor is responsible for improving the profitability of Operations by ensuring the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

Responsibilities

• Control labor costs by supervising daily staffing levels and driving efficiency from all staff.
• Retain control of production costs, supply costs, and inventory by adhering to all operational standards.
• Audit service and quality on a regular basis and adhere to all standards and established tracking procedures daily.
• Develop and implement strategies to achieve customer satisfaction goals.
• Supervise teamwork and service regularly.
• Handle day-to-day employee issues professionally while adhering to all Aramark policies and procedures.
• Support and implement training programs to develop skills for better guest service, revenue growth, and improved morale.
• Assist in annual employee reviews and supervise interim performance issues.
• Ensure accurate adherence to Aramark's time and attendance procedures.
• Maintain staffing levels consistent with established guidelines and adjust based on business needs.
• Ensure all employees are trained according to company standards for safety, health, and sanitation procedures.
• Perform duties that may change or new ones assigned without formal notice to meet commitments.

Requirements

• Must have 3-5 years of relevant experience.
• Current certifications as needed.
• Ability to perform physical demands including lifting, bending, pushing, pulling, and/or extended walking and standing.
• May require uniforms and/or usage of Personal Protective Equipment (PPE).

Pay

The hourly rate for this position is $20.00 to $22.00.

Benefits

• Comprehensive benefit programs and services for eligible employees, including medical, dental, vision, and work/life resources.
• Retirement savings plans like 401(k).
• Paid days off such as parental leave and disability coverage.
• Benefits vary by location, legal requirements, employee eligibility, and where the employee lives and/or works.