SUPERVISOR - COMMERCIAL

About the role

As a supervisor, you will assist the management team in overseeing a team of workers who perform a variety of tasks to keep the client's facility in top shape. You will perform various job responsibilities, including those embodied by our company core values.

Responsibilities

• Supervise parking attendants and ensure that all duties are completed according to company standards.
• Aid in implementing work schedules and assignments.
• Oversee daily cash handling procedures and submit accurate reports of collections.
• Hold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations.
• Promote a culture of professionalism, accountability, and exceptional customer service among the team.
• Be accountable for the cleanliness and appearance of the parking area.
• Contribute to the development and implementation of park policies and procedures.
• Accountable for meeting or exceeding established performance targets.
• Order and maintain a supply of necessary materials and equipment.
• Ensure that all signage and markings are visible and clear for customers.
• Train and motivate staff to deliver excellent customer service, including assisting with parking, handling customer issues, and maintaining a clean and safe facility.
• Address customer inquiries and complaints in a prompt and professional manner.
• Ensure that guests receive exceptional service and address any guest concerns or complaints promptly and effectively.
• Inspect parks regularly to ensure they are clean, safe, and well-maintained.
• Continuously seek ways to improve service quality and efficiency.
• Regularly update upper management on operational challenges.
• Foster clear and open communication within the team and with other departments.
• Provide training to workers on safety regulations, equipment usage, and job duties.

Requirements

• A high school diploma or GED.
• One year of supervisory experience.
• Excellent communication and interpersonal abilities.
• Physical ability to lift heavy items (50 lbs).

Qualifications

• High school diploma or GED.
• One year of supervisory experience.
• Excellent communication and interpersonal abilities.
• Physical ability to lift heavy items (50 lbs).

Skills

• Organizational skills.
• Communication skills.
• Interpersonal skills.
• Physical strength to lift heavy items (50 lbs).

Benefits

• Medical, dental, vision, life insurance coverage.
• Flexible Spending Accounts.
• 401(k).
• Vacation/sick/holiday.

Pay

$26 - $27 per hour.

Schedule

N/A