Jobs · Quality Assurance · Wisconsin

Supervisor, Clinical Laboratory - 3rd Shift

Abbott · Madison, WI · 1 mo ago
Quality Assurance$78k–$156k/yrFull-time

About the role

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life‑changing technologies spans diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Position Overview

The General Supervisor, Clinical Laboratory directs day‑to‑day laboratory operations under the direction of the Director of Laboratory Operations (or designee). Responsibilities include supervision and development of laboratory staff, assuring quality standards, providing technical expertise, and serving as a liaison to internal and external entities. This role oversees the quality management program and ensures compliance with CLIA, CAP, OSHA, and other applicable regulations, meeting CAP requirements for General Supervisor.

Essential Duties

  • Identify and understand regulatory requirements to ensure laboratory compliance with CLIA, CAP, and other applicable laws.
  • Maintain staffing, recruiting, training, competency evaluation, and ongoing educational development processes.
  • Provide on‑site supervision and consultation to laboratory personnel.
  • Evaluate equipment and supply needs; ensure proper ordering and monitor usage and variances.
  • Work with leadership to keep expenses within departmental budget.
  • Review test volumes to ensure appropriate staffing for established turn‑around times.
  • Verify test procedures and establish performance characteristics (precision, accuracy).
  • Maintain the Quality Management program across pre‑analytical, analytical, and post‑analytical processes.
  • Resolve technical problems and ensure corrective actions before reporting patient results.
  • Identify training needs and ensure required training is performed.
  • Evaluate competency of all laboratory personnel, including direct observation, review of QC, proficiency testing, and documentation of performance.
  • Conduct regular reviews of proficiency testing, corrected reports, incident reports, and monthly Quality Control.
  • Design training checklists and maintain technical training records.
  • Assess and document staff competency at six months, annually thereafter, or when methods/instrumentation change.
  • Demonstrate exceptional leadership: attract/retain talent, foster high performance, lead with integrity, humility, accountability, and courage.
  • Delegate tasks, assess employee performance, provide feedback and training opportunities.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with Abbott’s Quality Management System policies and procedures.
  • Maintain regular and reliable attendance; work designated schedule, nights and/or weekends.

Physical Requirements

  • Lift up to 40 pounds for approximately 25 % of a typical workday.
  • Sit for approximately 50 % of a typical workday.
  • Stand for approximately 50 % of a typical workday.
  • Listen and speak on the telephone while writing simultaneously.
  • Operate telephone system, computer keyboard, and printer.
  • Comply with applicable personal protective equipment requirements.
  • Work on a mobile device, tablet, or computer screen and perform typing for approximately 75 % of a typical workday.
  • Use both hands for grasping, pinching, turning, and reaching above shoulder height.
  • Operate laboratory equipment such as pipettes, liquid handlers, analyzers, and other instrumentation for extended periods.
  • Perform repetitive actions using lab tools and use near vision to view samples at close range.
  • Potential exposure to hazardous materials, tissue specimens, moving parts, lasers, heating/freezing elements, and high‑speed centrifugation.

Minimum Qualifications

  • Bachelor’s degree in chemical, biological, or clinical laboratory/medical technology science.
  • 4+ years of experience in high‑complexity testing (including molecular pathology methods) in a clinical laboratory setting.
  • 2+ years in a role with progressively increasing responsibilities (e.g., quality control, lead technologist, technical specialist).
  • Demonstrated ability to perform the essential duties of the position with or without accommodation.
  • Authorization to work in the United States without sponsorship.

Preferred Qualifications

  • 1+ year of laboratory supervision experience.
  • 6+ years of high‑complexity testing experience in a clinical laboratory setting.
  • Appropriate certification from a nationally recognized agency (e.g., ASCP) or equivalent state licensure.
  • 1+ year of experience with Laboratory Information System (LIS) requirements and workflow.
  • 1+ year of experience working with Quality Management, including strong knowledge of CLIA, CAP, OSHA, New York, and other relevant regulations.

Pay

The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.

Schedule

Shift: Tuesday‑Friday 10 pm‑7:30 am

Work Arrangement: Onsite

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