Supervisor - Claim Jumper

About the role

It is the responsibility of the Food and Beverage Supervisor to monitor the Food and Beverage departments’ profitability while ensuring all employees maintain Golden Nugget customer service standards. Interact with other Department Heads to help beverage department operations proceed smoothly.

Responsibilities

• Continually monitor all daily sales, ordering/par levels, and costs for all beverage outlets.
• Constantly monitor outlet performance and seek to exceed budgeted goals/improve beverage department operations by focusing on:
  • Maximizing revenue
  • Creating, implementing, and modifying marketing plan(s) for beverage outlet(s), with approval of Food and Beverage management
  • Reducing labor expense(s) based on business levels
  • Reducing all other expenses, including maintenance on bar/beverage equipment
• Consistently demonstrate and ensure all other employees maintain quality standards and follow established service rules/procedures, including all Golden Nugget, Beverage Department, Health & Safety standards, as well as other rules/procedures designated by Food and Beverage Department management.
• Responsible for counseling and disciplining all employees. Enforce departmental rules and ensure consistency of rule enforcement.
• Responsible for accurate scheduling of all positions/all shifts.
• Maintain accurate paperwork regarding inventory/par levels, special event scheduling, payroll, and employee records.
• Consistently demonstrate excellent people skills, both in dealing with guests and employees.
• Encourage and motivate employees regarding morale, employee development, and ability to provide great customer service.
• Must be accessible and available to department employees and help employees prepare for future advancement opportunities by monitoring all Food and Beverage Department employee training.

Notes

This is a tipped position that does not earn tips.