Supervisor- Chick-fil-A IND Airport

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Daily and nightly reports are being done on time and correctly.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent high quality food preparation and service.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.
• Ensure positive guest service in all areas. Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Ensure that proper security procedures are in place to protect employees, guests, and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly if a guest or employee is injured.
• Manage shifts, which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
• Investigate and resolve complaints concerning food quality and service.
• Adhere to all airport/landlord’s policies and procedures.
• Provide directions to employees regarding operational and procedural issues.

Qualifications

• High school diploma or GED.
• Ability to pass pre-employment (post offer) background check.
• Can communicate effectively in English.
• Open availability and flexible schedule for demanding hours.
• Legally authorized to work in the U.S.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Must possess a valid driver's license.
• Pleasant, polite manner and a neat and clean appearance.
• Able to motivate employees to work as a team to ensure that food and service meet appropriate standards.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Able to work in a standing position for long periods of time.
• Able to bend and kneel through shift; able to lift up to 25 pounds or more.

Perks

• Full-time employees can take advantage of medical, dental and vision benefits.
• Sunday’s off!
• Time and half pay on five major holidays.
• Closed on Christmas.
• Discount employee meal.
• Competitive wages.
• Room for advancement.
• Bonus Program.

Pay

$20 per hour

Schedule

Sunday’s off!