SUPERVISOR CFTSS/HCBS

Duties & Responsibilities

• Review and approve progress notes to ensure accuracy, completeness, and adherence to standard documentation guidelines.
• Confirm that progress notes include all required demographic information for each child/youth.
• Verify that progress notes clearly identify the type of contact, modality, and location where services were delivered.
• Ensure documentation includes the date of service and identifies all participants present during the session.
• Evaluate the quality of interventions documented and assess the response of the child/youth and family/caregiver.
• Accurately reflect the goals and objectives addressed during the session, including the client’s progress toward these goals.
• Notify the VP/AVP of any incidents referenced in staff documentation and complete incident reports as needed.
• Provide supervision to staff related to caseload management, service delivery, client progress, and development of Plans of Action to support goal attainment.
• Maintain supervision records and ensure staff compliance with licensure, training, and documentation standards.
• Work closely with the Electronic Health Record (EHR) system to ensure compliance with documentation and billing requirements.
• Ensure that direct-hired staff schedules, service time, and documentation are in compliance with ADP and timekeeping requirements.
• Attend and actively participate in clinical review meetings, providing guidance and recommendations to support program quality.
• Ensure that at least 80% of direct-hire workers' time is allocated to direct service delivery.
• Lead and execute audit reviews with all service providers to identify risks, ensure data accuracy, and maintain regulatory compliance.
• Offer consistent monthly supervision to assigned team members, fostering professional growth, accountability, and high-quality service delivery.
• Provide feedback to program management regarding staff whose documentation does not meet quality standards and requires correction.
• Participate in bi-weekly in-person supervision sessions with staff.
• Conduct in-person onboarding training for new staff.
• Perform additional duties as assigned by the supervisor.

Qualifications

• One of the following NYS Professional License is required: LCSW /LMSW/ LMFT/ LMHC.
• Two (2) years of related experience and 1 year of supervisory experience is required.