Supervisor - Central Sterile Processing

UPMC Hamot, a Magnet®-designated facility in Erie, PA, is seeking a Supervisor for the Central Processing team.

About the role

The Supervisor coordinates daily operations within the Central Processing department, ensuring all instrument and equipment processing—cleaning/decontamination, assembly, packaging, sterilization, and distribution—is completed efficiently and accurately. This role provides supervision to staff and serves as a resource for resolving service issues and answering customer questions.

Responsibilities

• Communicates clearly and effectively in both verbal and written forms.
• Documents thoroughly to support caregiver communication.
• Applies critical thinking to assess clinical, social, safety, psychological, and spiritual needs.
• Aligns daily work with organizational and professional goals to enhance patient safety and satisfaction.
• Builds compassionate, healing relationships with colleagues and patients.
• Shares innovations and knowledge through presentations, posters, and publications.
• Utilizes performance improvement tools to enhance care quality and work environment.
• Integrates research and best practices into daily work and shares improvements across units.
• Collaborates to reduce surgical instrument errors and streamline same-day instrument processing.
• Builds strong teams through mentoring and positive communication.
• Coaches peers on cultural diversity and addresses workplace issues like horizontal violence.
• Models accountability for time management, safe work hours, and healthy lifestyles.
• Plans and completes professional development activities.
• Coordinates educational opportunities to maintain staff certifications.
• Mentors and educates others, positively impacting patients, peers, and the healthcare team.
• Shares expertise beyond the clinical unit to support broader team development.
• Embodies UPMC’s Core Values through responsible, accurate, and compassionate service.
• Recommends and participates in clinical and workplace improvements.
• Leads by fostering healthy relationships and supporting team initiatives.
• Collaborates with managers to uphold standards in Central Sterile Processing (CSP).
• Models excellent customer service and supports departmental goals.
• Coaches and develops CSP staff, including scheduling and motivation.
• Participates in staff evaluations and ensures proper sterilization practices.
• Coordinates instrument ordering and tracking, ensuring timely set circulation.
• Serves as a resource for instrument tracking and set optimization.
• Remains accessible for proactive problem-solving across OR and CSP.

Requirements

• High School Graduate or equivalent.
• 3 years of experience in central sterile processing.
• 2 years supervisory or team leader experience required.
• Ability to communicate effectively with peers, physicians, staff of other hospital departments, and outside contacts.
• Must complete 10 hours of continuing education annually to remain qualified as a Central Sterile Technician.
• Must be able to stand for all shift hours and lift, push, or pull up to 35 pounds.

Qualifications

• Certification Board for Sterile Processing and Distribution (CBSPD) or Certified Registered Central Service Technician (CRCST) with Healthcare Sterile Processing Association.
• Act 34 clearance.

Schedule

Full-time, Monday–Friday, 2:30 PM–11:00 PM. No holidays or weekends.

Benefits

Sign-on bonus of $5,000 for eligible certified technicians (2-year commitment).