Supervisor Case Management

Responsibilities

• Affirms competency of department staff and acts as a liaison to facility staff.
• Functions as a resource and role model for unit practice, developing and maintaining collaborative relationships with members of multi-disciplinary care teams.
• Helps in the development and delivery of process improvement strategies, and assists in promoting teamwork and safe, timely discharge planning.
• Focuses on developing department staff competency, technical skills, clinical decision-making, and professional practice for staff.
• Collaborates with medical staff department liaisons to develop quality improvement approaches and strategies to enhance delivery and utilization of health services.
• In addition to supporting daily operations, promotes staff education through in-person, one-on-one education, and plans routine staff meetings to maintain department proficiency.
• Demonstrates ability to delegate responsibilities, make sound judgments, and accurately assess when to refer issues to manager.

Qualifications

• Equivalent experience required.
• Education: Bachelors Degree, preferably in Social Work or Nursing.
• Case management experience obtained through direct work experience.
• Knowledge of case management practices and procedures as normally required through 1-3 years in a Medical Center or similar setting.