Supervisor Case Management

Responsibilities

• Affirms competency of department staff and serves as a liaison to facility staff.
• Functions as a resource and role model for unit practice, develops and maintains collaborative relationships, and channels communication with members of multi-disciplinary care teams.
• Helps in the development and delivery of process improvement strategies, and assists in promoting teamwork and safe, timely discharge planning.
• Focuses on developing department staff competency, technical skills, clinical decision-making, and professional practice for staff.
• Collaborates with medical staff department liaisons to develop quality improvement approaches and strategies to enhance delivery and utilization of health services.
• In addition to supporting daily operations, promotes staff education through in-person, one-on-one education, and plans routine staff meetings to maintain department proficiency.
• Demonstrates ability to delegate responsibilities, make sound judgments, and accurately assess when to refer issues to manager.

Qualifications

• Equivalent experience: Required
• Education: Bachelors Degree
• Comments: Social Work or Nursing degree preferred.