Supervisor - Business Strategy & Execution

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About the role

This role leads the Business Office team, overseeing key operational functions including Finance & Administration, NOC Facilities, Resource Planning, and Employee Dependability. As the direct manager of cross-functional employees within the Business Office, you will ensure that internal processes run efficiently, accurately, and in alignment with company standards. The supervisor acts as both a leader and coach, providing direction, development, and performance oversight to team members. Success in this position requires strong organizational skills, an operational mindset, and a commitment to supporting business needs across multiple departments.

Responsibilities

• Lead and manage the Business Office team responsible for Finance, Resource Planning, and Employee Dependability functions.
• Oversee integrated business functions including financial operations, labor resource planning, and employee dependability, ensuring accuracy, compliance, and operational continuity.
• Act as a central liaison between Business Office operations and cross-functional stakeholders to resolve issues and support business needs.
• Drive continuous improvement through process evaluation and implementation of best practices.
• Ensure compliance with company policies, procedures, and regulations across all business office functions.
• Manage direct reports and dotted-line reports, including communications, performance reviews, knowledge/skills development, coaching, and mentoring.
• Develop, implement, and maintain standardized processes to ensure consistency and accuracy.

Requirements

• High school diploma or equivalent.
• 2+ years of airline operational experience.
• Excellent written and verbal communication and presentation skills for all employee levels.
• Strong skills in MS Office tools—Excel, PowerPoint, and Power BI.
• Strong organizational and time management skills.
• Strong data analysis and problem-solving skills.
• Ability to build consensus and relationships across the organization.
• Provide leadership to direct reports to ensure accomplishment of goals set by the management team.
• Reliable, punctual attendance is a crucial function of the position.
• Must be willing and able to travel at least 50%.
• Must be willing to work a hybrid-work schedule.
• Must be willing and able to work at the Arlington Heights facility in Arlington Heights, IL.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualification.

Preferred Qualifications

• Bachelor’s degree.
• 2+ years of finance/accounting experience.
• 2+ years of resource planning experience.
• 2+ years of team-leading experience.
• Willing and able to work early morning shifts, late night schedules, and weekends.

Pay

The base pay range for this role is $66,500.00 to $86,616.00. The base salary range is dependent on job-related factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

Benefits

• Medical, dental, and vision insurance.
• Life, accident, and disability insurance.
• Parental leave.
• Employee assistance program.
• Commuter benefits.
• Paid holidays and paid time off.
• 401(k) retirement plan.
• Flight privileges.

Schedule

This position is located in Arlington Heights, IL and follows a hybrid-work schedule.