Supervisor, Business Analysis

Job Title Supervisor, Business Analysis Division/Department JIS Case Mgt Systems Closing Date November 3, 2026 Location 189 Harry S. Truman Parkway, Annapolis, MD 21401 Salary $ 125,469 FLSA Status Non-Exempt At Will No Position Type FT The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans. Telework, up to 2 days per week, may also be available. Telework eligibility is based on job functions and the approval of the Administrative Head. Maryland Judiciary Benefits (mdcourts.gov) About the Maryland Court System | Maryland Courts (mdcourts.gov) salaryrangesfy27.pdf Essential Job Functions Supervise, train, and mentor a team of business analysts with a focus on configuration and financial configuration and processes. These specialized areas are more process oriented than the project oriented work and the supervisor position will help enforce the documented procedures as well as provide direction and guidance. Elicit and gather information necessary to analyze the business processes and requirements of the courts. Translate requirements into case management system configuration. Maintain a document repository containing both current and conceptual process profiles and models. Ensure compliance with current Judiciary policies and standards for personnel and work products. Bridge communication of projects, decisions, roadblocks, and updates between management and analysts. Essential Duties And Responsibilities Lead efforts to elicit requirements using interviews, legal analysis, requirements workshops, surveys, site visits and work flow analysis. Determine the appropriate Business Analysis approach/technique/tools based on efficiency and effectiveness. Provide end-user support. Resolve problems that satisfy business, technical and legal constraints. Provide input to management on resource planning for business analyst team members based on staffing levels, priorities, and project deadlines. Delegate tasks and provide work assignments to staff. Monitor assignments and projects for compliance and QA through completion. Determine application configure based on user specifications, functional and technical requirements. Ensure configuration implementation complies with team procedures and JIS standards. Verify and approve testing results prior to end user communication. Develop and implement project communication management plan by determining strategy, developing escalation plans, overseeing work product development, and delivering messages to the appropriate stakeholders. Provide status reporting (verbal and written narratives and graphical) to groups of varying knowledge levels and varying degrees of specificity. Assist in departmental human resource objectives by assisting in recruiting, selecting, orienting, training, assigning, scheduling, coaching, mentoring, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising and reviewing job contributions; enforcing policies and procedures. Other duties as assigned. Minimum Qualifications Education: Bachelor's degree from an accredited college or university. Experience 5 years of experience in Business System Analysis. One (1) year of Lead or Supervisor experience. Note Professional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge, Skills, And Abilities Knowledge of: Business Analysis principles and best practices. Software testing techniques. Microsoft Office Tools. Project Management methodology. Skill In Strategic thinking, problem solving and conflict resolution. Verbal and written communication Leadership and management with increasing level of responsibility and scope. Ability To Interpret customer business needs into application and operational requirements. Interpret software design and specification documents. Interact professionally with a diverse group including: executives, IT personnel, consultants and subject matter experts. Develop requirement documents using standard templates in simple language. Work independently, under the direction of the Manager of Business Analysis, with subject matter experts, stakeholders, IT personnel and consultants. Supervise the execution of work performed by analyst. Provide feedback to analysts. Create and maintain instructional documents and templates for the analyst staff. Facilitate discussions with diverse groups. Engage in, delegate, and prioritize assignments across multiple initiatives. Manage workflow and allocate resources. Interpret Maryland Code and Statutes. Translate business processes into technological solutions. Perform All Essential Job Functions. Physical Requirements: Sedentary work . Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Equipment, Machinery And Tools Personal computer (laptop and desktop), photocopier, scanner, projector, telephone with microphone for teleconferencing. Software And Computer Skills Microsoft Office Suite of programs (Word, Excel, PowerPoint) Microsoft Visio Ability to use web-based legal research tools (LexisNexis, Westlaw) Enterprise Justice Web conferencing and webinar software Selection Process Your application package will be used to determine your eligibility, qualifications, and ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. It is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates, and hours of work. If you have held more than one (1) position at the same employer, you must list each position that you held, the length of time that you held each position, and the corresponding duties. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted. Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application. For further information please contact Talent Acquisition at aocta@mdcourts.gov. The Maryland Judiciary is an equal-opportunity employer committed to fostering a workplace culture of diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, color, religion, age, sex, pregnancy, marital status, national origin, military or veteran status , physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their request via email to ADA@mdcourts.gov or call 410-260-1732. The Maryland Judiciary is a drug-free workplace. Applicants must be United States citizens or eligible to work in the United States. Please find the Maryland Judiciary's equal employment opportunity policy here: Policy Prohibiting Discrimination, Harassment, and Retaliation .