Supervisor, Bikeshare Maintenance and Electrification

About the role

The Supervisor, Bikeshare Maintenance and Electrification reports to the Director, Bikeshare Services and is responsible for developing, implementing, and enforcing maintenance standards for all Bikeshare non‑motorized and e‑bike rolling assets. The role includes developing and implementing an ongoing electrification plan with a goal of future carbon neutrality, overseeing bicycle asset management functions (parts inventory, procurements, and operations), directing the Bikeshare mechanic team, leading projects to procure future rolling and electrification assets, and maintaining a safe, inclusive, and fun work environment.

Responsibilities

• Fleet Maintenance & Operational Oversight: Direct an expanding team of mechanics, ensure staff are trained in diagnostics and repairs for traditional bicycles and emerging e‑bike technologies, develop and improve maintenance processes, oversee the fleet of non‑revenue vehicles, and manage parts and electric charging operations/infrastructure.
• Asset Maintenance & Readiness: Ensure program assets are maintained in like‑new condition, support special‑event operations for high fleet availability, and coordinate with vendors to correct fleet defects and warranty issues promptly.
• Budget Preparation & Administration: Manage budget preparation and administration for all maintenance‑related activities, including long‑ and short‑range planning for maintenance and vehicle replacements.
• CapMetro Support & Other Duties Assigned: Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process, follow safety and security policies, report safety concerns, and perform other duties as required.
• Supervisor and Leadership Responsibilities: Plan, schedule, delegate, and oversee employee work assignments; coordinate work with vendors and consultants; conduct hiring, interviewing, training, performance evaluations, and other personnel actions.

Qualifications

• Education and Experience: Bachelor’s degree in Public Administration, Electronics, Engineering, Transportation/Logistics, Transportation/Urban Planning, Business/Management, or related discipline (or up to four years of equivalent experience). Eight years of expertise with bicycle repair processes, tools, and methodologies, including strong experience with e‑bikes; at least two years of supervisory/lead experience in an operations environment. Valid driver’s license and ability to complete a driver safety course within the first 90 days.
• Knowledge, Skills, Abilities: Excellent communication and management skills, ability to hold self and others accountable, make difficult decisions, focus on results, analyze data, and develop formal work plans. Knowledge of basic management strategies and project coordination. Proficiency with Microsoft Windows products (Word, Excel, PowerPoint, Project) and related software, ability to write inspection reports, develop spreadsheets, use email, and manage calendars. Ability to work independently with minimal supervision.

Work Environment and Physical Demands

The position is primarily office‑based with minimal exposure to hazardous conditions, though work may occur outdoors in all weather conditions. The incumbent must be able to stand, crouch, walk, bend, stoop, balance, crawl, and reach for at least an eight‑hour period, lift and move material up to 80 lb, climb an 8‑ft ladder, and function amid constant interruptions. Use of telephone or headset equipment is required. Reasonable accommodations may be made for individuals with disabilities.

Work Authorization

Visa sponsorship is not available. All applicants must be currently authorized to work in the United States.

Mobility Status

This is an onsite position with the primary workplace at a CapMetro facility or field location. The incumbent is expected to work in the office four or more days per week. Mobility status may change based on business needs.