Supervisor-BH - South East Bakersfield BH (New Clinic Opening!)

Essential Functions

• Oversees daily BH site operations, including managing appointment scheduling, billing procedures, and environment of care.
• Interview, select new staff and coordinate training of new and established non-clinical BH staff.
• Manage staff by assigning and delegating tasks as needed.
• Assumes responsibility for client charts and medical records, as well as the support staff who maintain them.
• Has the ability to cover any support staff position during illness, vacation, or leave of absence.
• Work with BH providers to meet productivity and address timeliness of documentation concerns.
• With Clinical Manager’s support, will approve payroll, manage time off requests and effectively use resources to optimize productivity.
• Ensures BH site and team are meeting all quality improvement guidelines and requirements by county, state and federal entities as well as auditing agencies.
• Interacts with clients, gains customer feedback and addresses client complaints.
• Maintains BH site and team performance through reports and dashboards for overall BH clinic efficiency.
• Performs introductory and annual non-clinical employee reviews, competency forms and provide constructive feedback on their performance to help meet organizational and professional goals.
• In collaboration with the Clinical Manager, maintain site safety and Joint Commission requirements such as safety drills, EOC rounds, etc.

Qualifications

• Two years’ experience in supervisory or administrative capacity.
• Must be reliable with attendance.
• Must be highly organized and detail oriented.
• Knowledge of BH clinic policies and procedures.
• Able to operate office machines and computer workstation.
• Must have the ability to work various schedule desk including late hours and work.
• A pleasant, professional attitude toward clients, co-workers and superiors.
• Teamwork skills a must.