Supervisor, Behavioral Health Services

About the role

Lutheran Social Services of Illinois (LSSI) is seeking a full-time Supervisor-SUR to lead and coordinate a multidisciplinary team delivering mental health and substance use services in community settings. The role ensures that services meet clinical standards, regulatory requirements, and provide trauma-informed, culturally competent care.

Responsibilities

• Directs daily operations of behavior health staff including counselors, case managers, and peer support specialists.
• Provides supervision, coaching, and assists in performance evaluations to ensure quality care.
• Facilitates team meetings, trainings, and professional development opportunities.
• Develops and monitors program objectives, service goals, and outcome measurements.
• Collaborates with partnering agencies, healthcare providers, and stakeholders to optimize service integration.
• Ensures compliance with local, state, and federal guidelines, including documentation standards.

Requirements

• Bachelor’s degree required. Master’s degree preferred.
• Proven counseling services experience and assessment skills.
• LSW or LCSW certification preferred.
• Background check clearance required.
• Annual TB test.
• Excellent communication, organization, presentation, and computer skills (including proficiency with Microsoft Office).
• Demonstrated proficiency in electronic health record (EHR) documentation and review.
• Familiarity with accreditation and licensure standards.
• Demonstrated ability to communicate effectively in both written and verbal formats.
• Ability to work independently and in a team environment.
• Ability to establish and maintain collaborative community partnerships.

Qualifications

• Valid driver’s license in good standing for the state of residency and proof of insurance.

Skills

• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Experience with EHR systems.
• Knowledge of accreditation and licensure standards.
• Effective communication skills (written and verbal).
• Collaborative and team-oriented approach.

Benefits and Perks

LSSI offers a comprehensive benefits package for full-time employees, including healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, a 403(b) plan, an Employee Assistance Program, and flexible working hours. Additionally, there are on-demand flexible paydays through the Dayforce Wallet app, competitive salary ($21.42-$24.04 hourly), and opportunities for advancement.