Supervisor (ATW & BTW)

About the role

People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people.

Role purpose

The Ramp Supervisor will be responsible for supervising the unloading and loading of luggage, freight and cargo on and off commercial aircraft. The Ramp Supervisor will also drive and operate small specialized commercial vehicles. This position will require heavy lifting, pushing, pulling, bending, and stretching.

Responsibilities

• Supervise lead agents; allocating ramp agent resources as needed
• Move cargo and baggage on and off aircraft and transport it between aircraft, airport terminals, air cargo facilities, and other aircraft
• Ensure that ramp personnel adhere to established company safety regulations
• Perform as a mentor to other employees and provide training to new employees
• Interview, hire, and train employees; appraise performance; reward and discipline employees; address complaints and resolve problems as needed for violations of company policy
• Complete shift reports and sign timecards
• Assist in the preparation of performance evaluation forms
• Prepare disciplinary incident and/or termination reports
• Assist in the baggage handling area
• Conduct shift briefings to ensure staff is organized and informed
• Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags
• Operate motorized equipment

Safety, Security, Wellbeing and Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Requirements

• Prior Ramp/Airline experience required
• Must be 18 years of age or older
• Possess valid US driver’s license with a clean driving record
• Pass pre-employment drug screen and all pre-employment testing
• Ability to proficiently read, write and speak English
• Must be comfortable lifting 70 lbs repetitively
• Must be comfortable working in all weather conditions
• Must be available and flexible to work variable shifts including weekends and holidays
• Pass FBI background check and obtain US Customs Seal
• Must have read and signed the Station Quality Manual, Emergency Response Procedures Manual and the Station Security Manual
• Must have high school diploma or GED