Supervisor

About the role

Supervises team members in their area of responsibility. Consults with members of management to make changes as needed to improve services. Follows established Parkhurst and client policies and procedures. Upholds standards. Communicates using Smile Plus skills and coaches team members on their use of the Smile Plus hospitality imperatives. May assist in purchasing foods and supplies. Maintains presence in service areas to assess customer satisfaction levels and resolve problems. Communicates findings to management.

Responsibilities

• Supervises team members in their area of responsibility.
• Consults with members of management to make changes as needed to improve services.
• Follows established Parkhurst and client policies and procedures.
• Upholds standards.
• Communicates using Smile Plus skills and coaches team members on their use of the Smile Plus hospitality imperatives.
• Maintains presence in service areas to assess customer satisfaction levels and resolve problems.
• Communicates findings to management.

Requirements

• Six or more years of professional experience with four or more years in a food service role.
• Bachelor’s or Associate’s Degree in Culinary, Hospitality Management, Business, or related field preferred, or equivalent job-related experience.
• Ability to perform basic math calculations.
• Ability to organize workloads and meet time deadlines.
• Supervisory and team management skills desirable.

Qualifications

• Ability to perform basic math calculations.
• Ability to organize workloads and meet time deadlines.
• Supervisory and team management skills desirable.

Skills

• Basic math calculations.
• Organizing workloads and meeting deadlines.
• Supervisory and team management skills.

Benefits

• Full-time benefits include up to 160 hours of PTO, up to 4 days of Rest & Relaxation time, 3 paid holidays, health/dental/vision/disability/life/FSA insurance eligibility after 60 days, 401k plan with match, EAP, free meal while working, access to national discounts/perks platform.
• Part-time benefits include up to 160 hours of PTO, 401k plan with match, EAP, free meal while working, access to national discounts/perks platform.

Pay

The hourly wage range for this position is $17 - $22 / hour, based on applicable experience.

Schedule

Not specified.