Supervisor

ESSENTIAL DUTIES

• Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints.
• Execute our marketing strategies to drive sales (leagues, open play bowling, etc.).
• Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues.
• Assist in recruiting, hiring, training, and scheduling a talented team of hourly center staff.
• Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity by working with your team side by side every day.
• Assist in overseeing the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings.
• Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.
• Work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.

Qualifications

• HS Diploma (Bachelor’s Degree preferred)
• A commitment to great guest service
• 1-2 years experience in Hospitality, Food & Beverage, or Restaurants
• Solid communication skills
• Strong team player and people developer
• Thrives in a fast-paced environment

Benefits

• Performance-based incentives
• Competitive total rewards package including healthcare coverage
• Details regarding benefits are available here: Lucky Strike Entertainment Benefits Overview

Pay

The pay rate for this position is $25/hr-$28/hr.

Schedule

An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.