Supervisor

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Supervisor and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

ESSENTIAL DUTIES

• MAKE GUESTS PRIORITY #1
• Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints.
• TAKE EVERY OPPORTUNITY
• Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.).
• PARTNER WITH LEAGUES
• Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues.
• ASSEMBLE AN ALL-STAR TEAM
• Assist in recruiting, hiring, training, and scheduling a talented team of hourly center staff.
• SHOW OFF AND DEVELOP THOSE MANAGEMENT SKILLS
• Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity by working with your team side by side every day.
• DRIVE FOOD & BEVERAGE SALES
• Assist in overseeing the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.
• REMAIN FLEXIBLE
• An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.

Who You Are

• You’re a dedicated team player who’s looking for the opportunity to grow.
• You excel at developing talent and can partner with your center’s management team to deliver a world-class guest experience.
• Your communication skills are as strong as your commitment to exceptional service and your professional flexibility allows you to support the center through extended workdays, nights, weekends, and holidays.
• While entry-level, the Supervisor position may be seen as a gateway to more—a chance to learn the “ins & outs” of your center, develop as a leader, gain responsibility, and ultimately, move into a management role.

DESIRED SKILLS

• HS Diploma (Bachelor’s Degree preferred)
• A commitment to great guest service
• 1-2 years experience in Hospitality, Food & Beverage, or Restaurants
• Solid communication skills
• Strong team player and people developer
• Thrives in a fast-paced environment

WORK ENVIRONMENT/ PHYSICAL DEMANDS

Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.

Benefits

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

Pay Rate

The pay rate for this position is $23 to $28 hourly.