Supervisor

About the role

The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment, and manpower. People management responsibilities include hiring and training, planning, and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing, and shipping of products in a manner consistent with company service and cost objectives.

Responsibilities

• Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Effectively keeps senior management and client representatives informed of critical issues that affect the operations.
• Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in the site's operating agreement with the client.
• Implements and reports on-going cost savings measures. Provides ideas and suggestions for more efficient operations.
• Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction.
• Provides ongoing growth and development opportunities for team members.
• Provides input and conducts annual performance reviews for team members.
• Supports adherence to Standard Operating Procedures (SOPs).
• Supports and trains team members with adherence to SOPs (corporate and client)

Requirements

• Must have a High School Diploma or general education degree (GED)
• 3 years’ experience working in a logistics/distribution/relevant environment.
• 1 year experience in a supervisory role
• Prior MHE certification / knowledge of basic MHE operation

Qualifications

• Education & Experience: Must have a High School Diploma or general education degree (GED)
• 3 years’ experience working in a logistics/distribution/relevant environment.
• 1 year experience in a supervisory role
• Prior MHE certification / knowledge of basic MHE operation

Skills & Abilities

• Education & Experience: Must have a High School Diploma or general education degree (GED)
• 3 years’ experience working in a logistics/distribution/relevant environment.
• 1 year experience in a supervisory role
• Prior MHE certification / knowledge of basic MHE operation
• Computer Skills: Proficient in Microsoft Office (Excel, Work, and Power Point)
• RF Scanners
• WMS functions
• Language Skills: English (reading, writing, verbal)
• Business communication
• Mathematical Skills: Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products.
• Other Skills: Strong attention to detail accuracy and accomplish job tasks in a timely manner. Good organizational and personnel skills. Good communication skills, written and oral. Good leadership, supervision, and planning skills. Able to work flexible schedules, including nights and weekends, as required by the operation. Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Pay

The expected base pay range is not specified. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Schedule

Flexible schedules, including nights and weekends, as required by the operation.