Supervisor

Essential Duties and Responsibilities

• Verify, and correct where necessary, that all products are stored and prepared based on Craft Food Halls standards.
• Support the supervision of Team Members to ensure adherence to food safety and sanitation standards.
• Maintain a positive and productive work environment for team members during shifts.
• Aid in training team members on menu builds and operational standards.
• Provide realtime coaching and feedback to team members to maintain consistency and efficiency.
• Escalate performance or operational concerns to Managers when necessary.
• Partner with Managers to maintain clear and open communication.
• Aid in creating an exceptional experience for all guests through active floor presence.
• Support shift execution including opening, peak, and closing responsibilities.

Skills

• Multitasking.
• Ability to work as part of a team.
• Organization.
• Excellent interpersonal communication.
• Ability to convey information effectively.
• Ability to guide and support team members during service.
• Ability to problem solve in a fast-paced environment.
• Accountability.
• Basic Google Workplace and Microsoft knowledge.

Attributes

• Eagerness for listening to ideas, questions, and feedback.
• Eagerness for sharing ideas, asking questions, and providing feedback.
• An amiable personality and confidence interacting with people.
• Honesty, transparency, and trustworthiness.
• Strong work ethic and reliability during scheduled shifts.