Supervisor

About the Role

This is the final step before taking over your own site. You will learn to represent Capstone with our Partners, manage day-to-day activities with associates, and ensure that safety and productivity are always the focus. At this stage, you may be asked to run portions of the business or an entire shift. The Site Supervisor will train new hires and provide a team-centric environment. This is a training opportunity to hone the skills necessary to run your own site, with growth opportunities available due to Capstone’s expansion.

Responsibilities

• Negotiate rates with common carrier representatives.
• Run the site with safety and efficiency as priorities.
• Write and balance daily bank deposits.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met daily; document and resolve any customer service or associate issues.
• Ensure all associates follow Capstone policies and work rules, including safety protocols.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing site and departmental budgets.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures.

Requirements

• 2 years of supervisory/leadership experience in an industrial setting.
• Proven experience providing high levels of customer service to internal and external customers.
• Ability to train, coach, and mentor warehouse associates.
• Excellent interpersonal and communication skills (written and verbal).
• Strong organization and prioritization skills.
• Ability to simultaneously perform multiple tasks in a fast-paced environment.
• Problem-solving and decision-making skills.
• Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
• Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint.
• Ability to stand for long periods of time.
• Ability to safely operate material handling equipment as needed.
• Ability to work in a warehouse environment on concrete flooring and in varying temperatures.
• Ability to lift up to 75 lbs.

Qualifications

• Warehousing, Logistics, Supply Chain, or Third-Party experience preferred.
• BS/BA Degree or Associate Degree with equivalent experience is a plus but not required.
• Proven track record in supervision of warehouse employees, including hiring, training, and termination.
• Experience with managing budgets and creating/maintaining management reports.
• Excellent aptitude in estimating rates and performing mental arithmetic while multitasking.

Benefits

• Competitive salary.
• Quarterly incentive based on operational performance.
• Benefits available on the 1st of the month following 30 days of employment.
• Career growth opportunities—promotion from within is prioritized.
• Paid training and safety incentives.

About the Company

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We offer capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.