Supervising Case Manager, Supervised Release Program

About the role

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Brooklyn Justice Initiatives (BJI), the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. BJI is seeking a Supervising Case Manager for the borough’s Supervised Release Program (SRP).

Responsibilities

• Responsible for quality assurance, monitoring the team’s compliance with program requirements and court reporting obligations
• Oversee routine and accurate documentation to ensure best practices and court reporting obligations are consistently practiced
• Responsible for effective collaboration with the compliance team to ensure that Case Managers and Senior Case Managers complete accurate and timely data entry and compliance reporting within designated deadlines
• Responsible for convening Case Managers and Senior Case Managers in response to deviations from the program model or other unfilled responsibilities
• Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices
• Support policy and protocol implementation in collaboration with site leadership and the SRP Court Reform team
• Maintain effective collaboration with direct practice leadership including the Director of Practice, Director of Court Operations, Associate Director, Case Management Services, and Clinical Coordinators to ensure comprehensive and aligned service delivery to participants and the program model
• Provide clinically-informed individual task supervision to Case Managers and Senior Case Managers on a weekly basis
• Use therapeutically-informed tools such as motivational interviewing, active listening, and thoughtful modeling to complement comprehensive auditing to ensure program policy, protocol, and strengths-based best practices are consistently applied
• Support staff in direct practice roles and remain supportive of professional growth and development opportunities for staff
• Ensure that staff are providing consistent, quality services to participants
• Provide de-escalation support aligned with training, policy, and protocol, as needed
• Support the recruitment and hiring of and onboarding and training for new case management staff
• Work closely with the SRP Court Reform Training Specialist, Training Institute, and site Training Liaison to ensure SRP staff are consistently trained as required
• Ensure regular and equitable access to program-related external professional development and training opportunities for direct reports
• Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets, including management training

Qualifications

• Bachelor’s degree required
• Minimum 4 years direct practice experience (e.g., therapeutic or case management) required
• Experience in pretrial, court-based, or criminal legal system strongly preferred
• Supervisory experience preferred, but not required
• Master's degree and license in a mental health field valued but not required
• Bilingual (English-Spanish) strongly preferred

Benefits

The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

Pay

The compensation range for this position is $64,800 - $76,700 and is commensurate with experience.

Schedule

Full-time, Monday - Friday from 9:00AM - 5:00PM, working weekends and evenings as needed. In-person work required. Position Location: Brooklyn, New York.