Jobs · Customer Service · Pennsylvania

Superintendent- Service (York)

TK Elevator · York, PA · 1 mo ago
On-siteCustomer ServiceFull-time

TK Elevator is currently seeking an experienced Superintendent- Service in York, PA. Responsible for assisting with service operations so that the service department functions in an efficient and cost-effective manner.

Responsibilities

  • Visits job sites and performs quality audits to ensure that route work is being completed efficiently and in a cost effective manner.
  • Performs NIM job audit within 15 days of construction and modernization turnovers.
  • Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations.
  • Assists mechanics with jobs.
  • Includes trouble shooting and providing on-the-job training.
  • Uses accounting reports to review route profitability and call backs.
  • Includes providing feedback, data and reports to management.
  • Takes part and assists with safety training.
  • Provides technical input to sales staff on the scope of work and materials needed to bid repair work.
  • Includes calculating labor and material costs.
  • Provides feedback to service manager prior to field evaluations and performance ratings.
  • Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
  • Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods.
  • Includes working with regional field trainers.
  • Determines what materials need to be ordered for service, repairs, and orders parts.
  • Performs other duties as may be assigned.

Education & Experience

  • Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor’s degree; or two year’s experience managing on a branch departmental level; or equivalent combination of education and experience
  • Ability to write reports, contract proposals and business correspondence
  • Ability to effectively present information and respond to questions from management andc customers
  • Ability to define problems collect data, establish facts and draw valid conclusions
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
  • Requires a valid driver’s license and a satisfactory Motor Vehicles Report.

Benefits

  • Medical, dental, and vision coverage
  • Flexible spending accounts (FSA)
  • Health savings account (HSA)
  • Supplemental medical plans
  • Company-paid short- and long-term disability insurance
  • Company-paid basic life insurance and AD&D
  • Optional life and AD&D coverage
  • Optional spouse and dependent life insurance
  • Identity theft monitoring
  • Pet insurance
  • Company-paid Employee Assistance Program (EAP)
  • Tuition reimbursement
  • 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
  • Additional benefits include: 15 days of vacation per year
  • 11 paid holidays each calendar year (10 fixed, 1 floating)
  • Paid sick leave, per company policy
  • Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

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