Superintendent- Service (Seattle)

About the role

Responsible for assisting with service operations so that the service department functions in an efficient and cost-effective manner.

Responsibilities

• Visits job sites and performs quality audits to ensure that route work is being completed efficiently and in a cost effective manner.
• Performs NIM job audit within 15 days of construction and modernization turnovers; includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations.
• Assists mechanics with jobs; includes trouble shooting and providing on-the-job training.
• Uses accounting reports to review route profitability and call backs; includes providing feedback, data and reports to management.
• Takes part and assists with safety training.
• Provides technical input to sales staff on the scope of work and materials needed to bid repair work; includes calculating labor and material costs.
• Provides feedback to service manager prior to field evaluations and performance ratings.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Maintains strong familiarity of company products by attending company training classes, reviewing factory equipment updates and supplier goods; includes working with regional field trainers.
• Determines what materials need to be ordered for service, repairs, and orders parts.
• Performs other duties as may be assigned.

Requirements

Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor’s degree; or two year’s experience managing on a branch departmental level; or equivalent combination of education and experience.

• Ability to write reports, contract proposals and business correspondence.
• Ability to effectively present information and respond to questions from management and customers.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.
• Requires a valid driver’s license and a satisfactory Motor Vehicles Report.

Benefits

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: employees can contribute a portion of their pay on a pre-tax or Roth basis; the company provides a dollar-for-dollar match on the first 5% contributed.
• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Pay

Salary range: $100,000-$135,000 with additional annual incentive compensation 0%-75%. The role offers a car allowance or company vehicle and fuel card.