Superintendent- Repair (Northern New Jersey

Northern New Jersey, NJ

About the role

Responsible for assisting with repair operations so that the repair department functions in an efficient and cost-effective manner.

Responsibilities

• Ensures that the branch’s daily repair operations run efficiently and cost effectively, including reviewing and performing repair survey requests, ensuring repair booked status, scheduling repairs, completing requisitions for materials, and reviewing manpower needs.
• Fosters a culture of safety by administering the company safety program and training, performing safety audits when necessary, and stressing the importance of safety to all employees.
• Participates in weekly repair backlog meetings with Regional repair coordinators to update schedules and system data.
• Supervises repair mechanics and apprentices and performs job site audits, including direct involvement in performance management and progressive discipline.
• Uses system reports to monitor repair job status, efficiencies, and completion.
• Reviews repair billable and non-billable reports on a weekly basis.
• Reviews TK Trip reports with mechanics and sales personnel.
• Maintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume, and market penetration.
• Maintains strong familiarity with company products by attending company training classes and reviewing factory equipment updates and supplier goods.
• Maintains a strong understanding of TK Elevator, its regional and company mission and objectives, ethical standards, and code of conduct.
• Maintains up-to-date knowledge of all federal, state, and local elevator industry code requirements.
• Assists accounts receivable with information regarding the collection of problem accounts.
• Performs other duties as may be assigned.

Requirements

• Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired through a Bachelor’s degree; or two years’ experience managing on a branch departmental level; or equivalent combination of education and experience.
• Ability to write reports, contract proposals, and business correspondence.
• Ability to effectively present information and respond to questions from management and customers.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Benefits

• Medical, dental, and vision coverage (provided eligibility requirements under the applicable plan documents are met).
• Flexible spending accounts (FSA).
• Health savings account (HSA).
• Supplemental medical plans.
• Company-paid short- and long-term disability insurance.
• Company-paid basic life insurance and AD&D.
• Optional life and AD&D coverage.
• Optional spouse and dependent life insurance.
• Identity theft monitoring.
• Pet insurance.
• Company-paid Employee Assistance Program (EAP).
• Tuition reimbursement.
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
• 15 days of vacation per year.
• 11 paid holidays each calendar year (10 fixed, 1 floating).
• Paid sick leave, per company policy.
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment).