Superintendent- Repair (Norfolk)

About the role

TK Elevator is currently seeking an experienced Superintendent- Repair in Norfolk, VA. Responsible for assisting with repair operations so that the repair department functions in an efficient and cost-effective manner. TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement. With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

Responsibilities

• Ensures that the branch’s daily repair operations run efficiently and cost effectively.
• Reviews and performs repair survey requests, ensures repair booked status, schedules repairs, completes requisitions for materials, and reviews manpower needs.
• Fosters a culture of safety; administers company safety program and training, performs safety audits when necessary and stresses the importance of safety to all employees.
• Participates in weekly repair backlog meetings with Regional repair coordinators to update schedules and system data.
• Supervises repair mechanics and apprentices and performs job site audits; includes direct involvement in performance management and progressive discipline.
• Uses system reports to monitor repair job status, efficiencies and completion.
• Reviews repair billable and non-billable reports on a weekly basis.
• Reviews TK Trip reports with mechanics and sales personnel.
• Maintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume and market penetration.
• Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods.
• Maintains a strong understanding of TK Elevator, and its regional and company mission and objectives, ethical standards and code of conduct.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Assists accounts receivable with information regarding the collection of problem accounts.
• Performs other duties as may be assigned.

Qualifications

• Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor’s degree; or two year’s experience managing on a branch departmental level; or equivalent combination of education and experience.
• Ability to write reports, contract proposals and business correspondence.
• Ability to effectively present information and respond to questions from management and customers.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.
• Requires