Superintendent, Rail Control Center

Internal posting, MTA Employees only. Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program.

About the role

Subways’ Division of Service Delivery employs 8,000 individuals who work together 24/7, 365 days a year to move millions of customers safely to their destination. Service Delivery employees operate 8,000+ trips per day. With the Fast Forward Plan in place, it is an exciting time to join the Service Delivery team. Subways is seeking dynamic and motivated individuals eager to join the Service Delivery team. Successful candidates will share our passion for delivering world-class customer service to 5.6 million riders a day.

Responsibilities

• Manage daily operations at the Rail Control Center and utilize new technology to achieve safe on-time performance.
• Follow communication protocols and make timely notifications to NYCT divisions/departments and outside agencies during incidents and emergencies.
• Manage the safe and timely implementation, operation, and completion of all scheduled General Orders, Signal Bulletins, and Special Operations.
• Handle all emergencies; may direct the safe removal and restoration of third rail power system-wide.
• Coordinate the Random/Recheck Drug Testing Program.
• Direct fan operations.
• Conduct in-depth investigations required of all incidents and report on such.
• Monitor, supervise, and evaluate the performance of RCC supervisory staff.

Requirements

A baccalaureate degree from an accredited college with a major in Transportation Management or a related field and a minimum of five (5) years’ experience, of which two (2) years must have been in a managerial/supervisory capacity — OR — a satisfactory equivalent of education and experience.

Skills

• Knowledge of RTO policies and procedures for operating titles/equipment within the Division.
• Ability to coordinate routine activities and emergency responses performed by the Rail Control Center.
• Comprehension of General Signal Arrangement Prints, Third Rail Power Prints, and Emergency Ventilation Fan operations.
• Knowledge of ATS/CBTC, ITRAC, String line Charts, General Orders, Service Delivery diversion operations/strategies.
• Excellent verbal and written communication skills.
• Proficiency with computer software and applications.

Pay

Salary Range: $87,822 - $138,816 (Grade F)
UTLO Rate: $136,460