Superintendent Ops III - 90287644 - Chicago

About the role

Oversee and manage the operational efficiency and safety of railway services. Lead a team of dedicated professionals to ensure the smooth operation of trains, stations, and related facilities.

Responsibilities

• Provide strategic leadership to ensure safe, punctual, and efficient train services, collaborating with teams for resource optimization and service enhancement.
• Uphold safety standards through implementation of regulations, conducting audits to mitigate risks.
• Monitor KPIs for on-time performance, schedule adherence, and customer satisfaction, driving continuous improvement.
• Manage staffing, equipment, and infrastructure for optimal resource utilization while controlling costs.
• Develop emergency response plans, coordinate with stakeholders, and ensure regulatory compliance to maintain operational integrity and Amtrak's operating license.

Requirements

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. Plus 13 years of relevant work experience.
• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. Plus 15 years of relevant work experience (preferred).

Qualifications

• In-depth knowledge of railway operations, including scheduling, dispatching, and fleet management.
• Strong leadership skills with the ability to motivate and inspire teams to achieve their full potential.
• Excellent problem-solving abilities and a proactive approach to identifying and resolving operational challenges.
• Exceptional communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
• Demonstrated commitment to safety and a track record of promoting a culture of safety excellence within an organization.

Skills

• Knowledge of railway operations, including scheduling, dispatching, and fleet management.
• Strong leadership skills with the ability to motivate and inspire teams to achieve their full potential.
• Excellent problem-solving abilities and a proactive approach to identifying and resolving operational challenges.
• Exceptional communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
• Demonstrated commitment to safety and a track record of promoting a culture of safety excellence within an organization.

Benefits

• Health and Wellbeing
• Financial and Retirement
• Work and Family Life Support
• Health, Dental, and Vision Insurance
• 401K with Employer Match
• Generous Paid Time Off
• Wellness Programs
• Railroad Retirement Benefits
• Paid Caregiving Days and Backup Care
• Health Savings Account
• Public Service Student Loan Forgiveness
• Fertility and Family Building Benefits

Pay

The salary/hourly range is $187,500.00 – $242,892.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary.

Schedule

Requisition ID:166797 Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.

Relocation Offered

No

Travel Requirements

Up to 50%