Superintendent II

About the role

If you're hardworking and take pride in a job well done, then you should bring your expertise to the Lightstone Group. Our current opening is for 365 Bond Street, NY 11101.

Responsibilities

• Oversee and perform all routine and preventive maintenance to maintain the physical integrity of the community.
• Supervise and train maintenance personnel.
• Handle budget planning and monitor, in partnership with the community manager, effective cost control procedures to ensure budget compliance in the maintenance department.
• Assist in developing, planning and implementing the budget to include charting the overall financial performance of the maintenance department.
• Maintain accurate records of expenses, inventory and supply management.
• Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.
• Report all major repairs and requisitions to manager prior to any expenditure of funds.
• Oversee customer service and resident relations; institute and manage systems for effectively handling service requests.
• Perform, delegate, oversee and inspect all maintenance tasks; ensure that all make-ready repairs and services are completed correctly and on schedule.
• Correct situations within 24 hours when possible.
• Develop specifications for grounds maintenance, snow plowing and cleaning completed by staff and/or outside contractors.
• Organize maintenance shop, keeping inventory of equipment, tools and supplies.
• Conduct regularly scheduled safety meetings with staff; maintain safety standards and awareness of the physical condition of the property; immediately correct unsafe conditions.
• Maintain accurate records regarding preventative maintenance, service requests (received and completed), expenditures, apartment make-ready status and work in progress.
• Hire, train, motivate, coach, develop, supervise, discipline and recommend termination of staff to achieve the operational goals of the property.
• Oversee and participate in the on-call rotation to ensure 24-hour emergency maintenance service and response.
• Research, recommend and hire maintenance contractors and vendors as necessary and oversee their work; ensure contracts, scope of work and insurance requirements are satisfied before allowing any work to begin; oversee the project and release of payment upon completion.

Requirements

• Previous management experience that includes plumbing, electrical, HVAC, carpentry, locksmithing and staff supervision.
• Residential property management experience preferred.
• Current, valid driver’s license and proof of auto insurance – driving record must meet eligibility requirements.
• Customer service skills and the ability to develop a rapport with residents and community staff.
• Analytical ability, problem solving and organization skills; accuracy and attention to detail; ability to handle multiple priorities.
• Ability to meet deadlines and be available on an as-needed basis for after-hours and on-call emergency services.
• Written and verbal communication skills.
• Proficiency with Microsoft Office products.
• Vertical and horizontal heat pump troubleshooting and repair experience.
• BMS system experience.

Licenses

• S12
• S13
• S95 – Preferred
• EPA Universal – Preferred

Benefits

• Paid holidays
• Vacation
• Sick time
• 401k
• Housing discounts
• Medical, dental, and vision benefits
• FSA
• Voluntary benefit programs

Career development

Lightstone provides career development opportunities and paid training for certifications.