Superintendent

About the role

Tricon is an owner, operator, and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. We provide high-quality rental housing options through our technology-enabled operating platform and dedicated on-the-ground teams. The Superintendent is responsible for creating, maintaining, and managing project plans and schedules for all vacant homes within a designated portfolio, overseeing both in-house technicians and external vendors, resolving project issues, and ensuring quality control for all rehabilitation and turn projects. This position includes a company-provided van that goes home with the employee nightly. A valid driver's license is required.

Responsibilities

• Create, maintain, and manage project plans and schedules for rehabilitation and turn work for all vacant homes in designated portfolio
• Anticipate and resolve project issues and schedule difficulties, escalating when necessary
• Direct and oversee the work performed by both in-house technicians and external vendor resources
• Maintain accurate and current records of all rehabilitation and turn projects
• Actively report project issues, delays, status updates, and completion to Senior Supervisor
• Proactively participate (with current and accurate information) in weekly status meetings
• Develop scope of work project plans for rehabilitation projects and all turns
• Mentor and inspire direct reports by setting expectations, consistent communication, and one-on-one development
• Act with integrity and demonstrate support for Tricon's values and employees
• Conduct quality control inspections on all field work in progress
• Complete initial close out for all turn and rehabilitation projects ensuring they meet Tricon quality standards

Requirements

• High school diploma or GED equivalency
• Excellent communicator, both verbal and written
• Unrelenting attention to detail with an eye for accuracy and consistency
• Ability to build effective relationships with a wide range of people
• Strong presentation skills

Qualifications

• Takes ownership of work product and delivers within tight deadlines
• Ability to work well under pressure, self-manage, and set an example for others
• Experience managing complex projects through to successful completion
• Track record of building respectful relationships with internal and external team members, vendors, direct reports, and leadership
• Passionate problem solver who is proactive, reliable, and resourceful
• Track record of fostering a collaborative team environment

Preferred Attributes

• Knowledge of Yardi accounting platform a major plus

Physical Demands

• Frequently required to sit, talk, and hear
• Regularly required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; twist; reach overhead; stoop, kneel, squat, bend, and crouch
• Regularly required to climb and descend stairs and ladders
• Regularly lift, carry, and move up to 50 pounds
• Vision abilities required include close vision, distance vision, and depth perception
• If driving a company-provided vehicle: coordinate hands and feet, incorporating vision and hearing, to drive safely