Superintendent

About the role

As a leader and innovator in the snack food industry for over 50 years, J&J Snack Foods provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL, ICEE, and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”.

Under the leadership of the Production Manager, the Production Superintendent is responsible for overseeing production operations during the assigned shift, including the mixing and packing of products. This role leads daily production activities to ensure safe, efficient, and compliant operations while meeting production schedules, quality standards, food safety requirements, and labor objectives. The Production Superintendent provides leadership and direction to supervisors, leads, and production employees, with a focus on driving continuous improvement in safety, quality, efficiency, sanitation, employee development, and overall shift performance.

Responsibilities

• Implements and enforces policies, procedures and standards that support continuous improvement in production yield and efficiency, safety, quality, leadership, cleanliness, food safety, adherence to standard operating procedures, employee understanding of products and processes, teamwork and employee welfare on the assigned shift.
• Continuously evaluates shift performance, analyze operational results, and take corrective action to improve manufacturing performance, labor utilization, safety, quality, cleanliness, yield, efficiency, downtime, attendance, and overall production effectiveness.
• Directs and manages production activities on the assigned shift to ensure production schedules, quality standards, and customer requirements are achieved.
• Develops, maintains, and enforces production standards and operating procedures to ensure consistent performance and product quality during the assigned shift.
• Leads, coaches, and develops Production Supervisors, Leads, Operators, and production employees to maintain staffing requirements and achieve production objectives.
• Partners with Human Resources to enforce company policies, mission, and values in a fair and consistent manner while fostering a positive and productive work environment
• Identifies training needs and coordinate employee development opportunities to improve operational knowledge, performance, and cross-functional capabilities.
• Ensures compliance with all environmental, health, safety, quality, food safety, GMP, HACCP, SQF, FDA and company requirements.
• Implements corrective actions relating to accidents, injuries, near misses, quality concerns, food safety issues, and policy violations.
• Monitors shift performance metrics including productivity, labor efficiency, downtime, waste, yield, safety, and quality, and implement corrective actions as necessary.
• Coordinates activities with Maintenance, Quality, Warehouse, Sanitation, and other departments to support efficient operations and minimize production interruptions.
• Supports internal audits, customer audits, and regulatory inspections while ensuring compliance with customer specifications and company standards.
• Communicates operational priorities, production performance, staffing concerns, and improvement opportunities to management and ensure effective communication between shifts.
• Promotes a culture of continuous improvement by identifying opportunities to improve productivity, reduce waste, enhance quality, and increase employee engagement.
• Adheres to all environmental, health and safety requirements and procedures.
• Responsible for food safety and quality.
• Performs other duties as assigned by Production Manager.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in operations management or a related field, preferred.
• Proven experience in manufacturing operations, with at least 2 to 3 years in a supervisory or managerial role.
• Experience in food manufacturing is preferred.
• Strong knowledge of manufacturing processes, quality control principles, and safety regulations.
• Familiarity with software packages such as JD Edwards and Microsoft Office preferred.

Skills

• Self-motivated, able to solve problems, detail-oriented, and able to stay on task.
• Solid analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions.
• Excellent leadership and communication skills, with the ability to effectively manage and motivate a diverse team.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Ability to communicate clearly and concisely.
• Self-motivated, with the