Summer Teller Internship, North Region

About the role

The Summer Teller Intern serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. This position is responsible for engaging with customers, building strong relationships, and providing personalized assistance.

Responsibilities

• Processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts.
• Identifying opportunities for referrals and helping customers discover additional banking solutions that meet their needs.
• Serving as a member of the Regional Banking Team, supporting multiple branches within the region as needed.
• Maintaining cash flow and security drawers, terminals, and other valuables.
• Managing a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Developing a thorough knowledge of Bank products and guidelines by attending the required classes.
• Processing transactions in an accurate and efficient manner while providing quality customer service.
• Maintaining a professional appearance and always conducting oneself in a professional manner.
• Maintaining the highest level of professional integrity and ethics.

Essential Functions

• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Manage a teller window while maintaining an acceptable balancing record.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Process transactions in an accurate and efficient manner while providing quality customer service.

Requirements

• High school diploma OR GED required.
• A valid state issued driver's license and reliable vehicle is required.
• Ability to travel as needed to training.

Qualifications

• Must have a valid state issued driver's license and reliable vehicle.
• Ability to travel as needed to training.

Skills

• Customer service skills.
• Financial transaction processing skills.
• Referral identification and implementation skills.
• Basic computer literacy.
• Mathematical accuracy.
• Professional appearance and conduct.

Benefits

• Travel reimbursement after meeting a specific mileage threshold.

Pay

N/A

Schedule

N/A