Summer 2027 Technical Support Internship

About the role

Position is based at Elire's Minneapolis office. Individual will work independently as well as in a team setting. Individual provides support to employees, consultants, and all internal departments. Internship can be for up to 40 hours per week and is paid.

Responsibilities

• Understand and set up employee laptops including understanding employee software needs
• Support the Administrator in Microsoft technologies, including Entra ID, Intune, Exchange Online, SharePoint, and Teams
• Support the Administrator in additional business applications, including Salesforce and other SaaS platforms used by the organization
• Help with and track IT assets
• Main Office & Remote Technical Support and Corporate Desktop Support: Support new employee onboarding and offboarding IT needs
• Provide end-user desktop support and troubleshooting assistance
• System Management and Administration: Monitor Cloud based systems and serve as the point person for support tickets and issue resolution

Qualifications

• Proficiency with Microsoft Word, Excel, and PowerPoint
• Strong communication skills
• Excellent organizational and coordination skills with attention to detail
• Strong analytical skills with problem solving abilities
• Proven sensitivity to cultural diversity in the business environment
• Actively pursuing degree in IT related field – Computer Science, MIS, IT Technology, etc.
• Legally able to work for any employer in the US
• Excellent verbal and written communication skills in English