Summer 2026 - Retail Intern

About the role

The Ripken Experience in Pigeon Forge, TN is seeking a Summer 2026 Retail Intern to assist with the management and operations of the on-site retail store. This is a paid internship that will run from June 1, 2026, through August 16, 2026.

Responsibilities

• Efficiently process sales transactions using a POS system.
• Maintain a high level of customer service, assisting customers both on and off the sales floor.
• Monitor stock levels and replenish merchandise on the sales floor, assist with reordering when needed.
• Support merchandising efforts by creating visually appealing displays and signage while maintaining a clean and organized retail environment.
• Support the retail coordinator with employee scheduling, hiring, and training practices.
• Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand.
• Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for tournament participants.

Qualifications

• College student seeking credit or recent college graduate seeking work experience.
• Prior experience in a customer service environment.
• Outgoing and friendly personality, strong initiative, and high-energy.
• Excellent communication skills.
• Strong detail-orientation, with ability to problem-solve.
• Ability to multi-task, efficient time-management skills.
• Commitment to work long hours, including weekends, depending on business needs.
• Positive and effective leadership and customer service skills.
• Ability to work in a team environment with a strong work ethic and positive team attitude.
• Reliable transportation.